Returns Policy

Leather & Fabric Sofas, Chesterfields, Home Furniture - SuperSaveUK

Delivery discrepancies: Any discrepancies must be reported within 24hrs of delivery. On arrival, if packaging appears damaged it is recommended that this is marked on the delivery note before you sign.

Missing items on delivery: Please check all goods that are delivered to you and only sign for the items you have received. We cannot be held liable for missing goods that have been signed for.

Damages: All orders must be checked at the time of delivery and if you feel there may be any damages to your order please sign for this as damaged.

Unwanted goods / wrongly ordered: Goods will be collected Postage charge will be deducted per item plus collection fee. Goods must be returned in the packaging they arrived in within 7 days of receipt.

Please note that unwanted mattresses cannot be returned once opened due to hygiene. We reserve the right to send any returned mattresses back to you again if we believe they have been opened and/or used. Some mattresses - namely memory foam mattresses - will arrive vacuum packed, please do not open and unroll to inspect if the goods are incorrect. There will be clear identification seen through the packaging. Opened vacuum packed mattresses will not be returned regardless of whether the correct model has or hasn’t been delivered.

Your statutory rights remain unaffected.